Privacy Policy

Last updated: October 20, 2026

Who we are

carnivoras.com is operated by Antiplantas S.A. de C.V., Mexico ("Carnivoras", "we"). We are responsible for the personal data described here. Contact: hola@carnivoras.com.

What we collect and why

• Orders: name, email, phone and delivery address, to process, deliver and support your order, and to contact you about payment and delivery.
• Accounts: email and password (stored hashed), profile details you choose to add, your order history, wishlist and reviews.
• Newsletter: your email address and what you subscribed to, only if you sign up. Every newsletter email has a one-click unsubscribe link.
• Emails you send us: the content of your messages to hola@carnivoras.com, to answer them.
• Technical data: IP address, browser and pages visited, used for security, to keep the site working and, through Clicky analytics, to count visits. Your IP address is also looked up in a local country database so visitors outside Mexico see a price estimate in their own currency; this lookup happens on our server and is not shared.

Cookies

We use cookies needed for the site to work (your session, your cart, security tokens and your language) and Clicky analytics cookies to understand how the site is used. We do not use advertising cookies.

Who we share data with

We share data only as needed to run the shop: with the grower or supplier who prepares your plants and with the carrier who delivers them, with Clicky (analytics) and with the providers that host our servers and email. We do not sell your personal data.

Order emails and the newsletter

Order confirmations and account emails (such as verifying your address or resetting your password) are part of the service and are sent whatever your newsletter choice. Unsubscribing from the newsletter stops only the newsletter.

How long we keep data

Order records are kept as long as Mexican tax and commercial law requires. Account data is kept until you delete your account, which you can do from your dashboard. Newsletter data is kept until you unsubscribe.

Your rights

Under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties you can access, correct, cancel or object to the use of your personal data (ARCO rights) and withdraw your consent. Write to hola@carnivoras.com with your request and the email you used with us; we will answer within the legal deadlines.

Changes

We will post any change to this policy on this page with a new date.